Refund Policy

Returns

PaddleVa.com accepts returns and exchanges on full priced boats and/or accessories that HAVE NOT BEEN PADDLED / PUT ON WATER, DEMOED, WORN, ALTERED OR WASHED, and with ALL ORIGINAL packaging/tags attached. All returns subject to a 15% re-stocking fee. Returns must be received within fourteen (14) days of receipt.

ALL SALE ITEMS ARE FINAL SALE

• All shipping charges are non-refundable.
• PaddleVa.com reserves the right to refuse a refund or exchange if merchandise received is not in its original condition or outside the fourteen (14) day return period.
• Contact Customer Service to initiate exchange and to check availability of desired exchange item(s).
• Returns on special orders are not accepted.
• Ship your return or exchange through an insured trackable carrier, as PaddleVa.com cannot be responsible for lost or damaged packages.
• An email notification will be sent to you once your package has been received by PaddleVa.com. Refunds will be issued to the original form of payment within five (5) business days of receipt of your return (please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from PaddleVa.com).

Please send your return or exchange to:
Appomattox River Company
614 North Main St.
Farmville, VA 23901