Despite our huge inventory, we are a small business, and this health crisis impacts us greatly. We are so very grateful for all the folks who have shopped with us, online, over the phone and in person. For the past week and a half we've operated under a 'Shop by Appt' model in coordination with our online 'Pick Up In Store' option. Throughout this crisis we have operated in a very democratic way, as a family of equals. All of our employees have had a say in how much they were comfortable with doing. We now feel we've reached the point where we feel unable to safely mitigate our family exposure with in store shopping. It is a choice we have not made lightly, but one we feel compelled to make as a family.
So going forward starting 04/08, you can continue to shop online at PaddleVa. We are still shipping across the lower 48 states. We are also still shipping in Virginia. Our Ashland store is now Closed for the time being. That has spurred us to offer Free Shipping into certain Zipcodes in and around Richmond through April. When you get to the second page of Checkout, and you live in one of those Zipcodes you will see a Freight Free option. Those delivery runs will happen on Thursday. One of our drivers will deliver your kayak, calling when he is near. The driver will unload the kayak. You are encouraged to be there but it is not necessary. The driver will maintain safe 6 ft distance
You can also shop online for 'In Store PickUp in Farmville' and we can schedule your pickup so that you do not have to get out of the car. Our staff will load the kayak, etc as you sit in your car. If you have your own straps to tie it down that can be communicated before pickup and when our staff distances themselves you can get out and tie on your kayak. If you need us to tie your kayak on, you will need to remain in the car as we do that. We must maintain 6 ft distance during this loading.
You can still call us #800-442-4837, 9-5, Tues-Sat, to discuss kayaks, canoes, SUPs, paddles, PFDs, etc. We can walk you through much of our inventory and process sales that way as well. Phone orders can be shipped or scheduled for Pick Up In Store by Appt.
*Only day unavailable for In Store Pick Up in Farmville - Weds. In Store Pick Up available Tues,Thurs, Fri, Sat.
Our Hampton store is open for kayak pickups as well. You can shop online and chose In Store PickUp for Hampton. Those kayaks will be there on Friday of every week as we run a truck from Farmville to Hampton once a week. You can also call the Hampton store to find out what they have in stock. You can purchase over the phone and schedule a pick up time. The kayak will be brought out to your car and loaded for you. If you have your own straps you can get out after our staff has backed away from your vehicle, and you can strap it in. If you need us to tie it down, communicate that over the phone before arriving for pickup.
The important news here:
We are no longer open for In Store Shopping for at least the next week.We will re-access next week. We look forward to the days when we can get back to our normal routine of walking scores of folks through our warehouses, talking about the rivers and lakes that we love. But for now we will have to settle for phone calls, emails, and social messaging and the curbside pick up routine mentioned above.. We love all y'all. Thank you for understanding.
** PS : We have partnered up with Recover Sustainable Apparel to sell some PaddleVa Flag T-Shirts. These shirts with our most popular PaddleVa logo are not being sold anywhere else currently. For each shirt sold in the next two weeks, Appomattox River Company will receive $10. We will in turn use that money to buy Gift Cards to our local Farmville restaurants to show them our love. We will then gift those cards to our customers who shop with us. So jump in there and get a sweet Paddleva Flag shirt and help us support our amazing local restaurants!